We’ve all been there: we feel a draft in a window or hear a drip from a faucet. We tell ourselves we’ll fix it, but then something important comes up and we forget it. Before you know it, those little maintenance problems can balloon into big, expensive headaches.
For managers of apartment complexes, commercial buildings, or other rental properties, neglecting property maintenance isn’t just inconvenient – it can be catastrophic. Providing reliable and regular property maintenance is essential to increasing property value, keeping residents happy, and ensuring everyone stays safe. But faced with manual checklists, disjointed vendor lists, and so many requests, it’s not hard to see why so many managers can get overwhelmed.
Property managers are increasingly relying on digital community platforms like ONR to modernize and streamline their maintenance processes. Here are just a few of the ways a digital platform can help keep your properties running smoothly:
1. Increased Visibility and Efficiency
To keep a building in working order, property managers have to juggle a lot of moving pieces simultaneously. At any given moment, they have to track maintenance requests, assign tasks to maintenance teams, and much more. But traditional processes for handling maintenance such as emails, spreadsheets, or manual lists make it easy to lose track of important tasks. Additionally, it’s almost impossible to efficiently prioritize repairs when managers and maintenance teams don’t have visibility into everything in one place.
Digital solutions like ONR help you significantly cut down on clutter by giving you a holistic view of property needs. Digital solutions make routine maintenance easier than ever by automatically collecting, tracking, and monitoring all resident requests. The ability to use the platform to assign tasks to staff and incorporate other regular maintenance checklists also helps boost your team’s efficiency and resident satisfaction.
2. Better Vendor Management
Utilizing outside vendors for specialized repairs or services is par for the course for most rental properties. However, property managers can end up wasting a lot of time when vendor management is done manually or on separate systems. Worse, when vendor contacts are out of data, it can delay vital repairs.
ONR helps streamline vendor management by keeping all relevant info up to date and easily accessible. Approvals can be handled directly from the system, creating a directory of reliable vendors to make it easier the next time you work with them.
3. Better Community Participation and Communication
A source of frustration for many residents is simply not knowing the status of repairs or what maintenance is being done. But posting paper fliers or sending printed letters are time-consuming, expensive, and more often than not, ignored. Further, it’s more important than ever to document resident concerns and uncover maintenance problems before they get out of hand.
Modern property management solutions create a much more transparent and efficient way to engage residents and owners. They provide a centralized place to store important documents, track building operations, and quickly share relevant information. Combined with features like online forums, notifications, and online voting – you’ll ensure everyone stays in the know and has a say in important decisions.
Better, Smarter Property Maintenance With ONR
Whether it’s routine fixes or tracking a major repair, transparent and efficient maintenance is top of mind for many residents and owners. Luckily, digital community management solutions give property managers an easy way to modernize their building operations.
Contact our experts today to find out more about how you can use ONR to improve the resident experience and increase efficiency.