Outdated systems and a lack of modernization can lead to numerous problems in HOAs and condominiums; miscommunication, inefficiencies, and resident dissatisfaction are just a few of the challenges that property managers stuck in time regularly face.
As the digital age advances, a new generation of tech-savvy property managers embraces cutting-edge technologies to streamline operations and improve residents’ living experiences.
Here are five technology trends that are revolutionizing property management:
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Advanced Communication Notifications
With new technology, sending essential updates through text messages and other community management platforms is more effortless, keeping residents and property managers in the loop (effective management relies on clear communication). These systems can automatically issue reminders regarding outstanding balances, pending votes on community matters, and important announcements.
Digital platforms enable property managers to send bulk SMS notifications, ensuring the dissemination of information in real-time. This approach aids residents in comprehending their obligations and community developments, thereby reducing misunderstandings and elevating overall satisfaction.
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Visitor Access with Remote Authorization and QR Codes
Gone are the days when your building’s lobby was crowded with foot and vehicle traffic. Thanks to the new remote authorization and QR code systems for visitor access, security, and convenience have significantly improved. These technologies enable property managers to grant access to visitors without physical interaction.
Residents can now authorize visitors through a mobile app, generating a unique QR code for entry. This enhances security by ensuring only approved visitors can enter and adds a layer of convenience. These new systems make visitor access, a breeze eliminating the need for traditional keys or fobs.
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Amenity Reservations with Direct Confirmation and Double-Booking Prevention
Dealing with shared amenities in residential complexes can be tricky. But with new digital reservation systems, you can easily confirm your slots and avoid any double bookings. This way everyone gets a fair shot at using facilities like gyms, pools, and meeting rooms. All with the ease of doing it via an app that reserves your spot and sends an instant confirmation. These systems are always up to date, so there won’t be any conflicts, and everyone will have an equal chance to use the amenities.
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Staff Apps for Service and Maintenance Order Accountability
Property management staff apps can greatly improve the tracking and management of service orders. These apps empower property managers to assign tasks, monitor progress, and ensure accountability. Service staff can conveniently update the status of their work, ensuring transparency and timely completion of tasks. When looking for a platform, seek robust features for tracking maintenance requests, improving communication between management and staff, and consistently meeting service levels.
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Artificial Intelligence with ONI (ONR’s New Feature)
Artificial intelligence is revolutionizing property management with sophisticated tools, and ONR is at the forefront. ONI leverages AI to enhance various aspects of property management, from predictive maintenance to resident interactions and big-data analysis. It helps forecast any budgetary or servicing needs, optimizes energy usage, and even provides personalized resident services. ONI offers a comprehensive suite of AI-driven tools that streamline operations and enhance the overall management experience.
These technology trends are making life easier and better for everyone. By using novel platforms and digital-first systems, property managers can stay ahead and provide a modern and responsive experience for residents, their staff, and themselves.
Ready to give it a shot? Book a demo today!