7 Tips for Choosing the Right Property Management Software

October 30, 2023 Sasha Cancél
Right Property Management Software

As a property manager, you need to ensure that you are managing your tasks efficiently and in an organized manner. This is where a PMS can come in hand. A right property management software can assist you in your day-to-day operations by streamlining your tasks. There are multiple property management software that are available online. But how do you choose the right property management software? In this article we have compiled a list of features that you need to look for in order to make an informed decision. 

How do I find a reliable property management software company?

If you have decided to invest in a property management software, or are considering shifting to a new one, here are some key elements that you need to explore when choosing the right property management software. 

Identify Your Needs and Goals

Before you invest in a property management software, assess your needs and goals. What day-to-day tasks take out a big chunk of your time and are stressful for you? In what ways are you looking for a property management software to automate these processes? Once you have an idea of what your pain points are, it will be easier for you to narrow down your options and choose the one that suits your needs.

Pricing Structure

Many of the software available online charge a fee that varies on either a monthly or yearly basis. Many of these also take into account the number of units there are to be managed. Are you a property manager who manages small-scale units like a condominium or a whole planned community? Depending on these factors, the pricing for each package can differ significantly. Make sure the costs suit your budget.

Right Property Management Software

Customer Support

When it comes to platforms like property management software, learning how to use them will effectively require some training. Most people are not familiar with the way such software work. At first glance, it can seem quite daunting and will most probably take up a lot of time and energy trying to get your way around the software. Ensure that the software you are using offers a demo/training session so that you can learn how to use the software. Customer support is equally as important. If you run into any issues, you will need software that responds to your queries and takes immediate action. 

Payment Processing

Being able to process your payments through property management software is very convenient. The benefits include easier payment collection and expense management. You won’t have to worry about manually collecting dues door-to-door. Your residents will be automatically notified when their payments are due and they can pay with ease. For maintenance related expenses, you can also pay directly through your account which will be automatically reflected on your profile. 

Reviews and References

When finalizing your decision regarding the best property management software, reviews can help you make that decision. Online reviews can help you gauge the features and user-friendliness of the software. Additionally, you can ask for references from the software company you are interested in. Get in touch with them to learn more about the software and make an informed decision.

Reporting Analytics

As a property manager, you need to track the performance of your properties in order to drive higher profitability. Consider software that has this feature built in. With a few clicks, you can evaluate which properties are performing well and by how much. This will allow you to take financial decisions such as cutting down or investing more. 


As a business owner, your goal is focused on increasing your growth. Growth in real estate can include larger units, which means your software should be able to scale up automatically. If not, then it can be a hassle to create and pay for a new account, or shift all of your data altogether to another software. 

This guide has listed several key aspects when looking for the right property management software. Keep in mind that this list is not exhaustive and eventually boils down to what your needs and objectives are. If a certain software with good ratings suits your needs, you don’t have to spend extra for features that are of no use for you. Nevertheless, user-friendliness and ease of access are crucial elements when deciding which is the right property management software for you. 

Ready to take your property management to the next level? Get in touch with ONR and explore our range of features that can transform your life!