The Beacon Experience FAQs
WHAT IS THE BEACON EXPERIENCE?
Simply put, it’s what our communities can expect when they engage with Beacon
Management Services. Delivering on this experience is a combination of our talented management team enabled by our technology platforms providing differentiation to our brand with incredible value.
HOW IS THIS DIFFERENT VS WHAT BEACON MANAGEMENT OFFERS TODAY?
The experience today of our homeowners, residents and management is highly fragmented across non-integrated systems such as Electronic Voting, Communications, Amenities Reservation, Payment Portals, Resident Portals, Community Access, Maintenance Requests, and more. In 2024 we will offer a uniquely unified, user-friendly application called the Beacon Experience, white labeled from our partner, ONR (www.onrapp.com)
HOW SIMPLE IS THE ONBOARDING PROCESS FOR MY COMMUNITY?
Onboarding with ONR is fast, free, and surprisingly simple. Simply complete the
onboarding form and your Beacon-assigned ONR rep will meet with you and your Board to set things up, configure preferences, provide training and continuous support throughout onboarding. With direct API integration to Vantaca, all resident and balance information is automatically imported and updated.
WHAT IS THE BEACON EXPERIENCE APP?
The most intuitive and experiential application for Residents, Owners, Board Members and Management changing the game on communications, participation, common area usage, interactions with management, guests, vendors, and each other.
I AM NOT TECH-SAVVY. IS THE BEACON EXPERIENCE USER-FRIENDLY?
Absolutely! The Beacon Experience boasts a user interface that is designed to be intuitive, straightforward, and user-friendly, offering personalized assistance and a plethora of resources, like video tutorials, to help residents adopt and embrace the use of the system.
The Beacon Experience Premier Support
Beacon Management Services has partnered with ONR to provide the best community management experience. Premier support is available to all Beacon communities by completing the following form or by contacting:
Want to introduce The Beacon Experience to your community?
WE’RE HAPPY TO HELP!
Pick the day and time that works best, and a member of our team will demonstrate all the great features The Beacon Experience platform has to offer.