Is ChatGPT good for HOA managers?

March 6, 2023 Sasha Cancél
ChatGPT for HOAs

Artificial Intelligence (AI) has taken the world by storm and chances are you’ve already come across it. Whether you’ve already used it or not, plenty of articles ponder its potentially useful applications across different industries—but there are also lots of stories about the possible dystopic consequences of a Terminator-like future where robots take over the planet. 

The reality is that there’s no need to panic: these novel computer systems are increasingly more present and they’ll become part of our everyday lives before we know it. So today we’ll focus on the AI that’s capturing everyone’s attention: ChatGPT. Think about Siri or Alexa or the character that Scarlett Johansson plays in the movie Her; ChatGPT is a language model that analyzes an enormous amount of text and speech data to “understand, generate, and manipulate language in a way that is similar to how humans do it.” 

Does this mean you’re going to lose your job because of a robot? Not quite. It’s more like you can train software that can help you with all your natural language processing tasks, including text writing, question answering, and translating. Besides, with a cutting-edge platform like ONR, managers, residents, and owners will have a professional toolkit large enough to streamline logistics, enhance operational efficiency, and facilitate communication to improve quality of life across the board. Utilizing ChatGPT for HOAs can further amplify these benefits, providing a seamless interface for community engagement and administrative tasks.

Here are four ways ChatGPT can help HOA managers:

  1. Drafting Messages and Notifications

Most managers are great at, well, managing but when it comes to writing we could all use a hand. In a matter of seconds, ChatGPT can help you write short yet powerful messages to alert residents in moments where creative inspiration will have to take the back seat. Let this eloquent AI draft a message letting residents know that a tropical storm is on its way, reminding them to clear the balconies of all possible flying debris.

We gave it a go (it took ChatGPT less than 5 seconds to write this):

“Please be advised that a tropical storm is approaching the area. As a precautionary measure, we strongly advise all residents to bring in any outdoor furniture or objects from their balconies to prevent damage or potential hazards.

We urge all residents to take this warning seriously and make the necessary preparations for the incoming storm. For more information and updates, please refer to local news sources or contact the HOA management office.

Thank you for your cooperation and stay safe.


[Community Association Name]”

  1. Streamlining communication

As you explore ChatGPT, you’ll learn the best prompts to make it work to your advantage,  asking it to assist you in streamlining communications, sending automated messages, and posting reminders. Regarding important ChatGPT for HOAs matters, such as upcoming meetings or maintenance projects. Automating the information feed will keep residents informed, saving you visits in the office, incessant calls, or an email pile-up with questions.

  1. Timely Answers

Every manager knows that part of their role involves answering dozens of questions daily—and although some of you could easily make it to Who Wants To Be A Millionaire, ChatGPT may be a great tool to help find answers. In many cases, it works better than popular search engines and saves you from having to browse different pages to thoroughly understand a topic. 

For example, we asked ChatGPT to explain Senate Bill 630 in layman’s terms and this is what we got:

“It’s a Florida law that regulates vacation rentals. The law requires vacation rental operators to register with the state and obtain a license, follow specific safety and health standards, and collect and remit taxes on rental transactions. The law also gives local governments more authority to regulate vacation rentals and impose penalties for violations.”

Note: lawyers still know more than AI, so always consult with one when addressing legal issues.

  1. Build an FAQ bot

You probably know the answer to the most common questions—but sitting down to answer them will take up a lot of your time. Enter enough information on ChatGPT and watch it provide instant responses to frequently asked questions regarding the HOA, including rules and regulations, dues, and community events (which can be shared on ONR’s Documents tab for easy access by all residents). You can even ask the AI to share that information in a way that’s engaging to your audience. 

It can also be a fun way of adding a unique touch to your association. For example, we asked ChatGPT to describe ONR in two sentences as if Pitbull (the performer) were writing: 

“Hey, Mr. Worldwide here! Let me tell you about, it’s a fire platform that helps you stay on top of your game and slay your day-to-day hustle.” 

Note: pick your characters wisely and accordingly to your company’s voice.

Enhancing Community Engagement with ChatGPT for HOAs

Integrating ChatGPT for community associations can significantly augment engagement and streamline communication within homeowners’ associations (HOAs). With ChatGPT’s advanced natural language processing capabilities, HOA members can easily access vital information, submit inquiries, and receive prompt responses, fostering a more connected and informed community. By leveraging ChatGPT for HOAs, community associations can effectively address concerns, disseminate updates, and promote transparency, ultimately enhancing the overall experience for residents and board members alike.

Although we’re still in the early stages of AI development, it’s clear that this technology is here to stay—but we must take it with a grain of salt. When complemented with a platform like ONR, Artificial Intelligence can support management companies.

Our robust set of continually evolving features, easy-to-use interface, and personalized customer support make ONR an essential software for anyone looking to streamline operations, improve communication, and enhance the luxury living experience. 

Want to find out more about our services? You can start for free today (no credit card needed). Yes, you read that right—use our full toolkit (for up to 5 units or homes) without being charged. 

Contact ONR now!